In an Air Cargo Week interview, Pavlos Poutos, Managing Director and CEO of PANCO member Marinair Cargo Services in Greece, discusses how digital tools and human judgement could shape freight forwarding. Marinair sees predictive intelligence as a way to help customers anticipate disruption, while emphasising the continued role of experienced professionals in managing uncertainty and the growing importance of resilience and business continuity alongside freight rates.Read the full article on PANCO for Marinair’s perspective on these changing customer priorities and the opportunities that shifts in manufacturing and trade could create for independent freight forwarders.